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iiNet Achieves ISO9001
iiNet is pleased to announce that on the 19 December 2002 we became a
fully accredited, quality endorsed company, allowing us to proudly display
the five ticks quality system logo.
What this means for iiNet
It ensures iiNet's quality management systems are sound in theory and
in practice.
In order for iiNet to maintain its position as a premier Internet Service
Provider (ISP), it is essential that we consistently meet or exceed our
customers' requirements and expectations for the quality, performance,
timeliness, and cost of the products and services we provide.
What this means for you
iiNet is committed to providing excellence in Internet service provision
in Australia. We will continually strive to exceed our customers' expectations
by:
- Delivering quality products, excellent service and value for money
- Remaining at the forefront of international standards of best practice
- Listening to our customers
- Providing our staff with the resources they need to continually improve
the level of service they provide
- Conducting our business in a responsible and ethical manner, and
complying with regulatory requirements
What is AS/NZS ISO 9001:2000
When an organisation operates according to ISO 9001, it can gain recognition
for this achievement through certification of its Quality Management System.
Certification involves an independent expert assessing the organisation's
system to ensure that it helps deliver specific business aims, manages risks
- and in so doing, meets the internationally recognised ISO standards.
For more information on ISO 9001, visit SAI
Global
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ISO9001