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Newsletter: August 2002

* Glens Leap For Charity
* Upgrade to Bliink now!
* Games Update
* iiNet Upgrades Broadband Services in Sydney and Melbourne
* Change Your Details Online With Our New Contact Editor
* Simplification of our Telephone System
* Free Internet Seminar
* Movie Competition Thank you
* Contact us


Glens Leap For Charity

On Friday the 26 July 2002, iiNet employee Glen Burton, took a leap for charity.Glen in conjunction with iiNet raised over $1,100 for Bluey Day.

The proceeds of which will go to Princess Margaret Children’s Hospital.

"What a way to raise money for children with cancer. I abseiled off the Burswood for a great cause." Glen said "The challenge to jump off the popular landmark for Charity was one that could not be refused."

Glen jumped off the Burswood in wintry conditions to make the leap for charity. Sgt Les Plane and his team from the Tactical Response Group made the jump possible and made the day an outstanding success.

Money raised for Bluey Day goes towards oncology and burns units research and support programs.

To see the great jump just visitL

Bluey Day is on Saturday August 10th.

Upgrade to Bliink now!

If you bought a first release iiNet ADSL Broadband account you can now upgrade to our new Bliink range.

One of the great advantages of the Bliink range is the new flat rate fee structure. You can now have broadband in your home with the comfort that there will be no nasty surprises at the end of the month.

Additionally, there are many other new features with Bliink broadband accounts like Bliinktime and Bliinkzone.

To compare your current ADSL account with the equivalent Bliink account please click on the following link:

If you have a dial-up account and you want to know more about our Bliink products please click here:

Games Update

iiNet Games was blessed this month with some great new hardware. This has been immediately put to work. New on the network, you will find Soldier of Fortune two. The old Soldier of Fortune (sof.iinet.net.au) server has now been retired in favour of its successor.

We are overjoyed to announce the release of our Neverwinter Nights servers. There are currently six chapters online, with an Arena of Champions server also present. These servers are expected to be very popular as more and more people buy this number one game, and say goodbye to their social lives. Our Neverwinter night’s servers should appear at the top of your Gamespy client server list if you sort by ping.

Neverwinter Nights Servers
Server Address Port Game Type
latin-06.iinet.net.au 5121 Chapter 1
latin-06.iinet.net.au 5131 Chapter 1 Extended
latin-06.iinet.net.au 5141 Chapter 2
latin-06.iinet.net.au 5151 Chapter 2 Extended
latin-06.iinet.net.au 5161 Chapter 3
latin-06.iinet.net.au 5171 Chapter 4
latin-06.iinet.net.au 5181 Contest of Champions - Server Vault
latin-06.iinet.net.au 5191 Contest of Champions - Server Vault

There is much more in the works! Keep an eye out next month for some more exciting new servers that we are currently developing.

iiNet Upgrades Broadband Services in Sydney and Melbourne

In line with iiNet’s aim to grow a strong national business by providing superior products and services, we are in the process of upgrading our broadband infrastructure in Sydney and Melbourne.

From 12th August, local routing will be enabled in both Sydney and Melbourne to decrease latency (speed) for broadband users. This has been made possible due to additional infrastructure deployments in our existing Sydney and Melbourne POPs. This deployment allows iiNet to terminate ADSL traffic locally in Sydney and Melbourne instead of trunking the ADSL traffic to Perth.

Customers should now be experiencing a significant increase in performance due to these changes. Customers in Sydney and Melbourne should also be advised Bliink time is from 12am to 7am AEST.

Change Your Details Online With Our New Contact Editor

The latest edition to the iiNet Toolbox is the Contact Editor. This fantastic new facility allows you to directly update your own contact details online.

The URL for this new tool is:

Alternatively, just follow the link from:

Simply choose which set of contact details you wish to edit. You will then be presented with a page allowing you to update details such as your telephone number, postal address or credit card details.

From this link you can also view your accounts, volume usage or pay multiple invoices securely using our new bill pay option.

Simplification of our telephone system

From Midnight Monday 12th August we will be trialling a new simplified telephone system. In essence the new format will dispense with the multiple option menus required after choosing the support option. All calls will now be placed in one priority support queue with the aim to shorten holding times.

Free Internet Seminar

We are pleased to announce the next FREE Internet Seminars with Internet Wise.

This free seminar is available to all of our customers, not just those with Freedom or Premium Explorer Accounts.

The next seminars are being held on:

Saturday 14th September between 2:00pm – 3:00pm and

Thursday 17th October between 10:30am – 11:30am

Our affiliation with Internet Wise has provided many Internet beginners with a fun and friendly insight into the Internet. By learning the simplest of navigational tools to help you use the Internet, we aim to eliminate the confusion that can be associated with the Internet and make your Internet experience totally enjoyable.

If you would like to know more, simply contact us on the numbers below.

Movie Competition Thank you!

A BIG thankyou to all of our customers who entered our recent movie competition.

We had a fantastic response, and gave away two hundred double passes to our advanced screening of "About a Boy" staring Hugh Grant and Toni Colette.

A special thank you also goes to Linda for introducing the movie and giving away ten free cinema cash vouchers!

Be on the look out for our next movie competition...

Contact Us

iiNet Support can be reached 24 hours, 7 days a week by the following methods:

Phone: (08) 9214 2222 (Perth Metro)
13 22 58 (other areas - local call rate*)
Fax: (08) 9214 2211
Email: support@iinet.net.au
*higher charges may apply for calls made from public or mobile telephones

iiNet would like to thank you for taking the time to read this newsletter, and hope that it has been helpful and informative.

This newsletter was compiled by Kylie Metropolis, with contributions from Glen Burton, Philipp Schaper, Roger Yerramsetti, Nathan Thomas, Andrew Ivins, and Linda French.




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