* Welcome
* Open Day!
* Unlimited ADSL
* Referral Scheme
* New Virus Warning
* Christmas Opening Hours
* Contact Us

Welcome

Welcome to the December edition of the iiNet newsletter. May we take this opportunity to wish all our clients our best wishes for a safe and happy Christmas and New Year. Don't forget that our support team will be here as usual 24 hours, 7 days over the Christmas period to help with any problems you may encounter!

Open Day!

The big news this month is that iiNet is having its first ever Open Day! On Friday December 14th, we will be opening our doors to all interested parties, with guided tours, show bags and plenty of friendly iiNet staff around to chat to. So if you've always wondered what goes on behind the scenes at your favourite ISP, here's your chance to come and find out!

For those of you who want a more comprehensive insight into how things work here at iiNet, some of our most talented staff will also be running seminars throughout the day on a variety of topics. If you're moderately technically-minded, you might find some topics that interest you - from an overview of the network by our General Manager of Network Operations to an in-depth exploration of the benefits of Broadband internet connections. These seminars are already proving very popular and places are limited, so bookings are essential - just visit the following URL to view the seminars available and to book your place.

http://www.iinet.net.au/about/openday/

We look forward to seeing you there!

Unlimited ADSL

Over the last year since ADSL has been released, we have seen iiNet ADSL revolutionise the small to medium business market by offering affordable high speed, permanent Internet access over a static IP.

iiNet are now pleased to announce the release of the ADSL Enterprise Account. This 512k/128k connection offers unlimited downloads up to 512k downstream, and 128k upstream, for $399 per calendar month.

ADSL technology works by adding the ADSL service to an existing phone line and allowing a second data transmission at a higher frequency on the line. This means you can have your highspeed, permanent Internet, without tying up your phone line.

The Enterprise account can offer a real solution to your networking needs.

Please visit

http://www.iinet.net.au/products/broadband/adsl/products.html

or call our sales team on (08) 9214 2222 for more details.

Referral Scheme

iiNet is finally proud to release the promotion all our customers have been waiting for! From now until the end of December 2001, we are running our new referral program for our customers who recommend a friend to iiNet. This great new promotion allows both you and your friend to be rewarded! Here's how it works:

Every time you help one of your friends connect to an iiNet QUARTERLY Explorer account or any of our permanent or broadband internet accounts, they will receive a FREE Sharp Digital Organizer and you'll get 1 extra month FREE added to your account (Conditions apply - see below). The more friends you recommend, the more free months you can add to your account!

To take advantage of this special offer, simply tell your friends to have your user name, full name and phone number handy when they call us to connect to iiNet. Ask your friends to call (08) 9214-2222 or regional areas 13-22-58 and press option 1 for sales, and they must quote the promotion code: TIM9571.

Your friends can now start enjoying all the benefits you do with iiNet -
"Simply a Better Network and Better Value for Money!"

The small print

1. Offer only available by calling (08) 9214-2222 or 132258 and quoting the promotion code TIM-9571, and providing the referee's iiNet username, full name and contact phone number.
2. To be eligible you must be a current iiNet member and recommend a friend who lives in an iiNet POP area, or has an ADSL-suitable line if such an account is requested.
3. People being referred cannot be existing iiNet customers.
4. iiNet cannot release customer information, which means you must ensure
that the person you are referring has your iiNet username, full name and phone number before calling.
5. Offer commences 7/12/01 and expires on 31/12/01.
6. Please allow 2 - 4 weeks for delivery of the organizer after new account payment is received.
7. Customers who have permanent accounts will have the equivalent of 1 month Explorer value added to their account.
8. Customers who have an Atlantis or Discovery account will receive a credit for one month's minimum access fee.
9. Credit applied to accounts can not to be redeemed as cash.
10. This offer is not available in conjunction with any other offer, and iiNet's Standard Form Of Agreement applies to all accounts.p>

New Virus Warnings

Our Support team would like to alert our clients to two new virii that have reared their heads recently.

Name: Badtrans.e
Class: Trojan/Worm
Mechanism: Email

This virus is spread via email, and affects most Windows mail programs. It attaches itself to unread messages and replies to those emails with the same subject and original message body. The virus also affects the Win.ini file, meaning the virus will activate on reboot. You will know if you have the virus when you see the display message box with "File data corrupt: bad disk access or bad data transmission".

Name: Goner
Class: Trojan/Worm
Mechanism: Email, ICQ

This virus is spread via email, and affects Microsoft Outlook and Outlook Express for Windows. It sends emails with the subject of 'Hi' and a message body that reads:

How are you ?
When I saw this screen saver, I immediately thought about you. I am in a hurry, I promise you will love it!

The worm has an attachment called 'gone.scr' in the email. The virus also spreads via ICQ, by sending itself to people in your contact list who are online. This worm also attempts to remove certain firewall and antivirus software. Lastly, the virus affects mIRC by installing scripts that will enable the computer to be used in Denial of Service (DoS) attacks.

For more information on what these virii affect your machine and instructions on how to remove them, just visit the following URL:
http://www.iinet.net.au/support/security/virus/index.html

Christmas Opening Hours

As usual, our iiNet Support staff will be here to look after you 24 hours, 7 days a week across the Festive Season. Our reception desk and onsite service will be closed on the following days:

Tuesday 25th December 2001
Wednesday 26th December 2001
Tuesday 1st January 2002

Otherwise our opening hours for reception and onsite drop-off/collections
are as follows:

Monday - Friday, 8:30am - 5:00pm.

Contact Us

Phone: (08) 9214 2222 (Perth metro)
13 22 58 (other areas - local call rate*)
Fax: (08) 9214 2211
Email: support@iinet.net.au

*higher charges may apply for calls made from public or mobile telephones

Thank you for taking the time to read this newsletter, and have a Merry Christmas!