* Open Day DVD Winner
* iiNet Moves into Regional NSW and Victoria
* Refer a Friend Promotion
* Variations to the iiNet Standard Form of Agreement (SFOA)
* bliink Broadband Roll-out Continues
* Exploit in Internet Explorer 5.0 and above
* Carmel School Wins With bliink
* Reception Opening Hours over Christmas and New Year Holiday Period
* Contact Us

Open Day DVD Winner

The iiNet Open Day is over for another year. We would like to thank you all for coming along and making the day a huge success.

Over 600 people came through iiNet's doors for either a tour of our facilities or an informative seminar.

We would like to congratulate Joel from Wembley who won the Sony DVD Door Prize.

To see Joel accepting his prize please click here:

http://www.iinet.net.au/news/dvdwinner.html

We look forward to seeing you all again next year!

iiNet Moves into Regional New South Wales and Victoria

iiNet have now joined forces with WebFront and Country NetLink. WebFront is based in the Griffith-Leeton area and has serviced regional New South Wales since 1996. Country NetLink is based in Cobram and has also been providing dial up access to regional Victoria and New South Wales since 1995.

iiNet, WebFront and Country NetLink are similar businesses, with a focus on quality customer service. This merger will allow us to extend access for customers in all three states.

iiNet would like to take this opportunity to welcome all of our new WebFront and Country NetLink clients and hope you enjoy our newsletter!

Refer a Friend Promotion

Have you heard about iiNet’s $50 credit for bliink customers who refer friends?

To take part in this promotion, simply recommend a bliink account to a friend. Have them put your username in the box provided on the application form and when their account becomes active your account will be credited $50.

Recommend 10 people and receive $500 credit! But hurry as this promotion closes on December 31st, 2002.

Conditions apply; for full details please go to:

http://www.iinet.net.au/friend/

Variations to The iiNet Standard Form of Agreement (SFOA)

The iiNet SFOA contains important information about your rights and obligations. We are currently reviewing the SFOA and intend to vary the terms and conditions early in the New Year.

In accordance with the Telecommunications Determination (Standard Form of Agreement Information) 1999, We will publish a summary notice of the proposed variations in The Australian no less than 21 days prior to the variations taking effect.

In addition, a copy of the proposed SFOA will be available on the iiNet homepage prior to the variation taking effect.

The revised edition (v3.0) will separate the current Agreement into 2 documents. The SFOA itself will be abridged to the required legal terms and conditions that directly apply to the supply of your service. A Schedule to the SFOA (called the Service Schedule) has been prepared and contains service descriptions, links to service pricing, administrative processes and individual service terms.

Please stay tuned, as more information on these changes will be provided in our next client newsletter.

bliink Broadband Roll-out Continues

iiNet are pleased to advise that the national rollout of bliink broadband is continuing.

Enabling of exchanges will continue to occur over the next few months allowing even more people in Western Australia, New South Wales, Queensland and Victoria to take advantage of superior download speeds and reduced phone bills by switching to any of our bliink products.

To see if your exchange has been enabled click here:

http://www.iinet.net.au/bliink/newexchanges.html

Further details of our bliink broadband products are available at:

http://www.iinet.net.au/products

Exploit in Internet Explorer 5.0 and above

Microsoft recently released an announcement about an exploit found in Internet Explorer. This affects Internet Explorer and Outlook Express 5.0 and above as well as Microsoft Outlook.

The exploit allows scripts to run in Internet Explorer or Outlook which could execute malicious commands and compromise computers both standalone and on a network. Due to the security risks involved, Microsoft have assigned this with a "Critical" rating.

For more information about this bug and what you can do to protect your computer, have a look at:

http://www.iinet.net.au/support/security/exploits/ms02066.html

Carmel School Wins With bliink

Since August 2002, iiNet has been running a competition to win a Sony Flat Screen and DVD Package. To be in the running to win one of these packages entrants must purchase any bliink broadband account during the competition period.

We would like to congratulate Carmel School in Dianella, Perth who became the second winner of our fantastic Sony 68cm TV & DVD Player Package. We are sure the staff and students will be able to put their prize to good educational use.

The competition closed Monday 2nd December and the final winner will be drawn on the 16th December so keep your fingers crossed!

Reception Opening Hours over Christmas and New Year Holiday Period

In keeping with our strong customer focus, our Customer Consultants will be available 24 hours a day during the entire festive season to answer any of your telephone or email queries.

iiNet would like to take this opportunity to wish all our clients a very Merry Christmas and a safe Happy New Year.

Thank you for your continued support throughout 2002.

Contact us

iiNet Support can be reached 24 hours, 7 days a week by the following methods:

13 22 58 (National)*
Phone: (08) 9214 2222 (Perth Metro)
Fax: (08) 9214 2211
Email: http://www.iinet.net.au/contact/index.html
*local call cost, higher charges may apply for calls made from public or mobile telephones

We would like to thank you for taking the time to read this newsletter, and hope that it has been helpful and informative.

This newsletter was compiled by Kylie Metropolis, with contributions from Leesa Vanderwall, Philipp Schaper, Karen Robinson and Michele Ong.