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* iiNet Introduces bliink SOHO iiNet Limited announced this week its new suite of flat rate bliink SOHO broadband products. Starting at $99.95 per month, the "bliink SOHO" range of products offers flat rate broadband access at speeds from 256k to 1.5MB with download quotas starting from 10 GB. These accounts have been introduced to suit the small to medium business client or those home users looking for a greater download limit. These accounts also include a static IP address. bliink SOHO will be very comforting for small to medium businesses, educational institutions and government organisations operating within tight budgets. bliink BIZ+ customers have also benefited from the introduction of the new range with significant price reductions and increased download limits to these accounts. iiNet is expecting very strong demand for its new bliink SOHO broadband products due to the new lower monthly fees, generous download limits and the certainty of flat rates. For more information regarding these accounts, please visit the product section of our website at http://www.iinet.net.au/products/index.html
Try ToolBox and win one of six mp3 players. iiNet's ToolBox is a set of tools to help you manage your iiNet Account. Previously account tools were available from our Account Tools page. These have been improved and integrated to form ToolBox. As an extra incentive for you to try Toolbox and better manage your iiNet Internet account(s), we are giving you the opportunity to WIN 1 of 6 D-Link mp3 players. All you need to do is enter your username and password into the Login section of Toolbox and take a look around, by logging in you will be automatically entered into the draw. So why don't you use this opportunity to log on right now and update your contact details! Try toolbox at: https://toolbox.iinet.net.au Competition details can also be found at the above web page.
The "webimpact" product is a specialist web hosting service on a Windows environment. iiNet has sold a small number of these over the past year, but Windows web hosting is not our forte and some clients have experienced difficulties with this product. iiNet has now entered into an arrangement with Perthweb, a Perth based hosting and web design company, to hand over management of the webimpact products. This is Perthweb's area of expertise and they'll be able to provide a more reliable and specialist service. Over the next two weeks, Perthweb will send webimpact customers an introductory letter with more information. Until then, it will be business as usual! If you are located in any of the states below and have been waiting for Broadband ADSL, you can now sign up at https://signup.iinet.net.au/bliink/ for the following exchanges:
We will continue to keep you updated as more exchanges are enabled.
iiNet is pleased to welcome their newest clients in rural Victoria! The integration of Country NetLink adds a further 4200 subscribers to the iiNet client base. iiNet has formed a specialised support team to ensure a hassle free changeover, and answer any questions for our new customers. The specialist team are available from 8:00am - 6:00pm EST Monday to Friday. iiNet is dedicated to supplying quality service and products to the whole of Australia. Integration of another Victorian ISP, Origin, is expected to commence early March. iiNet's half yearly results are due for release early this week (from 24th February) To keep an eye out for these results please see: http://www.iinet.net.au/about/investor/index.html iiNet was very excited to release its new Webmail system this month. The new Webmail system has been our most successful Webmail yet. The new Webmail made a step away from internal development and support and embraces open source development under a GPL license. This means that the system is under constant development by programmers around the world (some of them iiNet staff). As such bugs will be actively resolved and features constantly added to the system. The new Webmail incorporates a number of features which clients had requested and resolves a number of bugs which existed under the old versions of Webmail. The new Webmail provides a significant performance increase over previous versions, attachments work correctly, sent items folder works correctly, multi-lingual support (currently under expansion). From a technical perspective the system is now fully redundant and scalable. Problems with one machine will not result in a failure of the Webmail system. As iiNet's client base expands the system can have additional machines added to handle the extra load. The developers are currently considering a number of features, including:
We would like to take this opportunity to thank our Beta testers (iinet.general), users which have identified bugs during the deployment, and Martin G., the head developer for the project.
iiNet has recently adopted a competency based training and assessment system, incorporating nationally recognised Call Centre qualifications into the development programme. Employees are now being enrolled into Certificate III in Telecommunication (Call Centre). Good Luck to those who have commenced the studies already! So what does this mean to you? It means every time you call iiNet Customer Support you will be speaking to a highly qualified consultant specifically trained in assisting your needs. Just a reminder that our Customer Consultants will be available to answer any of your telephone or email queries, 24hours a day over the Labour Day long weekend. Please note our reception area will be closed during this time. iiNet Support can be reached 24 hours, 7 days a week by the following methods:
13 22 58 (National)* We would like to thank you for taking the time to read this newsletter, and hope that it has been helpful and informative. This newsletter was compiled by Kylie Metropolis, with contributions from Neshka Erbel, Simon Parker, Paul Lenghaus, Rebecca Wheadon, Philipp Schaper, Karen Robinson, Loreen O'Donnell, Jock Main and David Taylor |
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