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Newsletter: January 2000

* Welcome
* Acquisitions and Mergers 
* Wantree Reception
* Additional Lines
* National Roaming
* Privacy Guarantee
* Sunset Cinema
* iiNet/Scoop Privilege Club
* Games News

Welcome

A big hello to all of our clients, we sincerely hope you have had a happy and safe holiday period.

It's been an exciting year for us here at iiNet and we fully expect next year to be even better! Our focus over the next year will include further improvement of dial up access and service levels, but we should also see an increasing focus on new technologies, such as the high-speed access and Voice over the Internet.

To newcomers to iiNet who are receiving this newsletter for the first time - thank you for joining us and remember for any queries you may have, our customer support team is available 24 hours a day by calling 9214 2222 or emailing support@iinet.net.au.

Acquisitions and Mergers

A number of other Internet Companies have recently joined the iiNet group. Welcome to all of you! A number of people have been concerned that they'll have to change all their stationery to their new iiNet email address. We'd like to stress that your old email address and web page URLs will continue to work for the foreseeable future.

Wantree Reception

Wantree reception has moved to Level 9 of the QV1 Building, 250 St Georges Terrace Perth. All clients who wish to continue to pay in person must do so at the above address. Your account can also be paid at any Australia Post Office or by BPAY. To take advantage of the Australia Post payment option you must receive a paper invoice. Contact our support staff on (08) 9214 2222 or support@iinet.net.au to request paper invoicing.

Additional lines

As promised last month, we have again added 240 new lines to 92131000, our main dial up number. This takes the total number of dial-in lines on this number alone to 2760.

We have just opened a point of presence in Albany as well as two diverters in the area, one at the Porongurup Exchange and the other at the Kronkup Exchange, so if you have friends in Mt Barker or Denmark they can now connect to the Internet through iiNet, for the cost of a local call. Contact our support staff for more information.

National Roaming

If you travel interstate for business or pleasure it may be that iiNet can now offer you a local dial in number while you are away.

We can supply access in most parts of Australia for the cost of a local call and without paying any extra for access. Again, please contact our support staff for more information.

Privacy Guarantee

In response to several client enquiries we have included below an excerpt from our Privacy Policy.

iiNet will not provide any private information which you give us, including your email address, to any other organisation or individual without your express permission or legal compulsion such as a Court order.

iiNet will comply with the Federal Privacy Commissioner's Privacy Principles in all respects, and in particular will not misuse your personal information for mass marketing.

Sunset Cinema

We hope that all of our users have been enjoying the chance to win tickets to films shown at Sunset Cinemas outdoor screenings. Januarys Film screening especially for iiNet clients will take place on the 31st of January. We will be screening the classic, Starship Troopers. Check out iiNet's website for entry details. http://www.iinet.net.au/

iiNet/Scoop Privilege Club

Remember that all iiNet clients are being offered free Silver membership to the iiNet/Scoop Privilege Club, normally valued at $110. Membership gives you access to: a monthly email newsletter containing the latest reserve seating to some of Perth's best events, discount getaway packages, exclusive offers and direct ticketing facilities.

To accept this free offer to become a Silver member go to http://www.scoop.com.au/iinet/

See the end of this newsletter for some of this months iiNet/Scoop Privilege Club offers.

Games News

It's been a very exciting time in the games community. The final retail versions of Quake 3 and Unreal Tournament were released this month, and naturally iiNet's games servers have been upgraded to accommodate them.

Both titles have proved a great addition to player's games collections; both for the amazing 3D graphics and sound that are evident in latest games, and also for the thrill of playing live against human opponents.

We are also working on some new games at iiNet, hoping to dramatically broaden the variety of games available for players. Stay tuned next month for more details.

Thank you for taking the time to read this letter.

Credits

This newsletter was put together by Jody Morris, Michael Malone, Kimberley Heitman, Glen Lewis, Chris Brown, John Lindsay and Nathan Thomas.

Some Scoop offers available this month are:

Sunset Cinema - 25% Discount On Tickets
Human Traffic - Free Tickets To Advanced Screening
Heineken Classic - Two for One Tickets
Perth International Arts Festival - Reserved Tickets To Six Highlight Events
Colonial Decadence @ York Hotel - Discounted Getaways
Charles Edwards Jewellers - 15% Discount Special Offer


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