* bliink Just Got Better!
* Virus Update: W32.Bugbear@mm
* bliink Broadband Available in Queensland
* Freedom Available Regionally!
* Endeavours Receive a Free Upgrade
* Digital Camera Give-Away
* National Dial-up Roaming
* iiNet AGM
* Contact us

bliink Just Got Better!

It's only been three months since we released bliink, our flat rate broadband service. bliink has been far more popular than expected, particularly on the east coast, with over 6500 customers now getting iiNet broadband.

Many customers are scheduling downloads for midnight and then heading off to bed. This is a smart way to use the service. But the sheer amount being downloaded by some customers has caught us by surprise and we are now experiencing congestion during "bliink Time".

To ensure everyone gets a fair go and performance is not affected, bliink Time (midnight to 7am) will now have a shaping policy, similar to that operating during the day. If the quota has been exceeded, you can still continue to download all month, albeit at a slower speed.

This is a real plus because the increased scale now means that we can afford to give customers more downloads during the day before they are "shaped".

In brief, the home plans now have:

• No change to pricing;
  
  
• Increased day time quota before shaping is applied – most have DOUBLED;
  
  
• A peak time quota plus the same quota again for bliink Time;
  Click here for further information:

  http://www.iinet.net.au/products/broadband/bliinktime.html

• Quotas are now on a "rolling 30 day" total, not on a calendar month, spreading load more evenly over the month;
  
  
• When you do get shaped, your speed will now be reduced to 72kb/s, instead of the previous 56kb/s.

Check out the updated plans at:

http://www.iinet.net.au/products/

So if well managed and spread out, you can download up to 12G per month on the 512k plan without getting shaped, and no matter what, you'll still only pay $79.95 per month!

The bliink updates fundamentally improve the range for everyone and will allow us to provide good performance 24 hours a day. However, if you feel that these changes affect you adversely, you may cancel your plan before the end of October, 2002 and receive a pro-rata refund of any pre-paid service fees.

Virus Update: W32.Bugbear@mm

There is a new virus - Bugbear - doing the rounds at the moment. For further information on this virus and possible solutions please see:

http://www.iinet.net.au/support/security/virus/bugbear.html

For more information and the latest news on viruses, including great links to many resources visit iiNet's virus information page at:

http://www.iinet.net.au/support/security/virus/index.html

bliink Broadband available in Queensland

Exciting news - from early November, iiNet's new bliink broadband will be available in Queensland! If your exchange is ADSL enabled and your line passes service qualifications, access to high-speed permanent Internet will be available right across beautiful Queensland. Information about our exciting bliink range can be found at:

http://www.iinet.net.au/products/index.html

Freedom Available Regionally!

iiNet is pleased to announce our Freedom dial-up account is now available regionally. Previously the Freedom was only available in metropolitan Perth, Sydney and Melbourne. Country clients are now able to enjoy this account.

A list of areas where we have dial-up coverage for the Freedom is available at:

http://www.iinet.net.au/support/popstatus.html

Information about the Freedom account is listed at:

http://www.iinet.net.au/products/dialup/freedom/index.html

Endeavours Receive a Free Upgrade

As part of iiNet's regional Freedom rollout, Endeavour account holders will received free upgrades. If you have an Endeavour account, you will receive an email with all the details soon.

Digital Camera Give-Away

Congratulations to the winners of the Digital Camera Give-Away!

Michael C. Myaree WA
Cameron K. Balga WA
David F. Kalamunda WA
Mike H. Gwelup WA
Neal L. Balga WA
Terry R. Leeming WA
Doug T. Attadale WA

We’ve had a huge response to the Digital Camera Give-Away and the competition is not over yet. Five more digital cameras are up for grabs.

If you haven’t registered yet or want to refer more friends to increase your chance to be in the winner circle, please click on the link below. Good luck!

http://www.bliink.iinet.net.au/camera/

National Dial-up Roaming

Due to our increased Points of Presence (POP) across Australia, iiNet is withdrawing National Roaming, a previously non-supported service. With our increased presence, we are able to offer dial-up access via most state capitals and some regional areas in WA.

Dialling into a local POP is far more stable than using a Roaming service.

If you require temporary dial-up access while travelling in Australia, you may call any of our Points of Presence. These can be located by going to:

http://www.iinet.net.au/support/popstatus.html

Please be aware that it is your responsibility to confirm that any number you call to connect to the internet is a local number. Please feel free to check this by calling 1800 113 011 or 1234 (optus) and providing them with your number and the number you wish to connect to.

iiNet AGM

All iiNet shareholders are invited to attend our next Annual General Meeting. The iiNet Limited AGM will be held at the Duxton Hotel, 1 St Georges Tce, Perth on Friday 15 November at 11:30am.p>

Contact us

iiNet Support can be reached 24 hours, 7 days a week by the following methods:

Phone: (08) 9214 2222 (Perth Metro)
13 22 58 (other areas - local call rate*)
Fax: (08) 9214 2211
Email: http://www.iinet.net.au/contact/index.html
*higher charges may apply for calls made from public or mobile telephones

iiNet would like to thank you for taking the time to read this newsletter, and hope that it has been helpful and informative.

This newsletter was compiled by Kylie Metropolis, with contributions from Karen Robinson, Stephen Harley, Philipp Schaper and Linda French.