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Newsletter: September 2002
* RockNet have joined the iiNet Group
iiNet is pleased to announce that RockNet have joined the iiNet Group. RockNet provided Internet access to the Rockhampton area, supplying approximately 3,500 users with their Internet needs. "iiNet is delighted to have the opportunity to provide the same premium, personalised Internet service to RockNet's customers that we've been offering our customers since 1993" said Managing Director of iiNet, Michael Malone. iiNet would like to take this opportunity to welcome all the RockNet customers who have come on board over the last few weeks. Rocknet now gives us a great base in Queensland, and we intend to extend to Brisbane later this year! Domain Consumer Alert On Monday, many of our .com.au domain customers received a letter from NetRegister regarding Internet Name Group going into administration. Many of the people who received this letter have never had any dealings with Internet Name Group. The letter gives the impression that the domain holder is in danger of losing their license, unless they forward money to NetRegister. If you have received this letter and have concerns over your domain name license, please contact our help desk. Otherwise, you should disregard the notice. Further information regarding this can by found in the Consumer Alert released by .au Domain Administration Limited: In-house and On-site Services For the past couple of years, iiNet has offered an "in-house" and "on-site" service for people in the Perth metropolitan area. The "in-house" service allowed customers to bring their PC in and leave it overnight when they had problems. It has become increasingly obvious that as a growing number of our customers are now located in regional WA and interstate, it's just not a sensible way to resolve technical problems. We're better off having staff focus on telephone and email support, and leave PC repairs to the experts. So from 1 October 2002, we won't be doing "in-house" services or "on-site" installations any longer. Of course, our friendly support staff will be available 24 hours a day, 7 days a week by telephone and email to assist iiNet customers with all Internet connection issues supported by iiNet! We've compiled a list of independent technical support providers who can come out to your house, which you can find here: bliink Launch Successful The launch of our new bliink broadband products in June has been an overwhelming success. iiNet now has over 5000 active broadband customers, many of whom have upgraded their dial-up accounts for faster Internet access. iiNet believes there has been such strong demand for bliink because of the flat rates. With most broadband providers you pay-as-you-go for additional. downloads. But the bliink flat rate accounts have no extra download charges. To celebrate the launch of bliink, three lucky bliink customers will win a SONY flat-screen TV & DVD package. For more information on bliink and how to win, please click here: Free Internet Seminars iiNet are pleased to announce the next FREE Internet Seminars with Internet Wise:
All iiNet customers are welcome (the seminars are aimed at beginners) Our affiliation with Internet Wise has helped many new Internet users to conquer the ‘ins’ and ‘outs’ of the Internet in a fun environment. For more information please call Internet Wise on (08) 9221 8055 Games update iiNet Games is overjoyed to announce yet more hardware additions to its Network. Last month saw the addition of six Neverwinter Nights servers, and this month we have a further four game servers to add to that! Medal of Honour: Allied Assault is the first new addition to the network this month. This game has been making waves with the online gaming community for some months now. Recent hardware updates, coupled with the release of new server software has made it possible for us to deploy this great game. You will find the game at mohaa.iinet.net.au. You will need the latest patch, which can be found on the iiNet FTP site at: Command and Conquer was a revolution in the real-time strategy world. The series has retained immense popularity since the original came out for DOS in 1995. The latest instalment Command and Conquer: Renegade puts you inside the battle, in an absorbing experience that will be a delight to fans, both old and new. iiNet's Command and Conquer: Renegade server can be found at cnc.iinet.net.au Brand-new on the shelves this week is the long awaited Battlefield 1942.
This game adds new dimension to the traditional first person shooter style
of play. Not only can you run around the map like other games, you can now
drive, ride and fly around the map as well! This game is designed to take
advantages of newer internet technology, and a broadband internet
connection is highly recommended to enjoy the experience. For those not lucky enough to have the game yet, or are interested in a "Try before you buy" free sample, the playable demo of the game can be downloaded from our FTP server at: Another highly anticipated gane that is due out in the coming months is Unreal Tournament 2003. This latest installment of the Unreal series is already proving very popular online. iiNet Games is proud to be partnered with Infogames to be an official mirror for Unreal Tournament 2003. iiNet has hosted Unreal Tournament servers for three years now, and intends to continue this tradition. You can download the demo for free from the iiNet FTP server at: and play on the iiNet game server at unreal.iinet.net.au. If you can't find the iiNet server in the listed games, you can connect to it directly by opening the game console and typing: "open unreal.iinet.net.au". Change Your Details Online With Our New Contact Editor The latest edition to the iiNet Toolbox is the Contact Editor. This fantastic new facility allows you to directly update your own contact details online. The URL for this new tool is: Simply choose which set of contact details you wish to edit. You will then be presented with a page allowing you to update details such as your telephone number, postal address or credit card details. From this link you can also view your accounts, volume usage or pay multiple invoices securely using our new bill pay option. Contact us iiNet Support can be reached 24 hours, 7 days a week by the following methods: Phone: (08) 9214 2222 (Perth Metro) iiNet would like to thank you for taking the time to read this newsletter, and hope that it has been helpful and informative. This newsletter was compiled by Kylie Metropolis, with contributions from Emma Van Trienen, Nathan Thomas, Leesa Vanderwall, Rebecca Spyker, Philipp Schaper and Linda French. |
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