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ADSL Troublshooting Guide - Pre-existing Connection Issues
If your computer was previously set up to dial up to the Internet,
your connection issues may lie where the PC believes the dialup
modem is the preferred connection method (as opposed to the ADSL modem),
or your browser may be set to automatically detect a proxy server. As
such, when you try to connect you may find either:
- A Connect To window pops up, asking you to use your
dialup modem to connect to the Internet upon opening a browser
or other Internet based program; or
- The web browser is unable to get any web content even though
the ADSL connection is active and other traffic (such as mail or
ftp) can be received.
For the fix for either of these problems, select your operating system
below:
- Windows
If you use Netscape to browse the web, you will also need to click
here and select the Check Proxy
or Check Browsing Settings link
- Macintosh:
Click here to return to the Broadband ADSL index
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ISO9001